Activexperts Support Pages
ActiveXperts Support Pages


Q7900035: When I buy a license, do I have to pay for future releases?

An ActiveXperts Network Monitor licenses is perpetual, i.e. a permanent long life license. A customer can use the software version forever. However, in order to receive product upgrades and support services, customer needs a valid maintenance support contract.

ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration. The Maintenance Agreement applies to all ActiveXperts products.

After purchase, Licensee gets 1 year Maintenance for free

After this free Maintenance period, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was paid for the product.

Read our Maintenance Agreement in PDF format.

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