Q6500005: I want to upgrade to the latest version. What is the procedure for that?
There's no need to reconfigure the checks. With ActiveXperts, you can always import the configuration of a previous version.First, make sure you have a maintenance contract. A maintenance contract includes: free updates/upgrades and unlimited support. During the first year after purchase, maintenance is free. Your license certificate states when maintenance expires.
To upgrade, do the following:
When you install Network Monitor in the same directory as the previous Network Monitor version, the configuration is automatically converted. Otherwise, you need to import the previous configuration.
To (re)install the manager application on remote PC(s), you must (re)create the share in the Remote Manager tab of the 'Remote Management' dialog (Tools menu).