Knowledge Base FAQ Item #7280020

Q7280020: I can monitor my Windows servers in all aspects except 'Windows Update'. What could possibly be the problem with this?

Most likely, you are monitoring the servers based on WMI/WinRM. WinRM allows you to monitor all aspects of your Windows servers except Windows Update. The Windows Upate check is based on DCOM. Only thing you can consider is to monitor these server(s) based on DCOM.

From the Manager's menu, Choose 'Tools->Options' and select the 'Windows Machines' tab. There, you can choose the default way how WMI is used (WinRM and/or DCOM). If you want to make the setting for one server only, define a new entry in the 'Windows Machines' list and make the specific WMI setting for that server.

Also make sure that DCOM is enabled for the particular server.

 

See also FAQ #Q7280010

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