Knowledge Base FAQ Item #7260120

Q7260120: We are using WMI over WinRM and getting error 0x803380E4 when monitoring a particular Windows server. What could be the reason?

Error code 0x803380E4 in the context of using WMI (Windows Management Instrumentation) over WinRM (Windows Remote Management) typically indicates a permissions or authentication issue. This error code can be somewhat cryptic, but it often points to a specific problem with the configuration or access rights when trying to use WMI over WinRM.

We recommend reading our FAQ items thoroughly and using the testing tools described there. See: Monitoring Windows / WMI (WinRM).