Knowledge Base FAQ Item #7060050
Q7060050: When I run an Ssh check, I get an error saying: 'ERROR 22473: Unable to instantiate Ssh provider DLL" . What's wrong?
The Microsoft C and C++ (MSVC) Runtime Libraries are missing on your Windows operating system. These libraries are required by the following ActiveXperts Network Monitor checks:
- Ssh
- Scp
- SFtp
The above checks are built by using Microsoft C and C++ tools.
Solution
Please download the Microsoft Visual C++ Redistributable package from the Microsoft site, and run the setup.
Please visit the Microsoft Visual C++ Redistributable downloads page and download/install the latest supported x64/x86 version.