Knowledge Base FAQ Item #6900050

Q6900050: I am monitoring our web site but I get an error "22407: No response received from remote server". In Google Chrome, I can access the site. What could be the reason?

Most probably, you're running the ActiveXperts on an older Windows platform.

ActiveXperts uses the WinHTTP library of the Operating System to monitor web sites. If you run ActiveXperts on Microsoft Windows 2012R2 or older, you will definitely face problems on many sites.

So, to run HTTPs checks without problems, run ActiveXperts on Windows 2016 or higher.