Knowledge Base FAQ Item #1000017

Q1000017: I want to re-install ActiveXperts Network Component. I uninstalled first, but now the installation tells me that I cannot install it in the same destination directory as before. Am I doing something wrong?

You are right: you cannot install the product in an existing directory.

At uninstall, the original directory (default: C:\Program Files\ActiveXperts\Network Component\) is NOT deleted in case there are files created/modified after the previous installation. You must delete these files/directories manually.

Once the directory (C:\Program Files\ActiveXperts\Network Component\) is deleted, you can re-install it in that directory.

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